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03/20/2017

Resolving small claims disputes in B.C. just got easier

Beginning June 1, British Columbians will benefit from innovative changes by the Province when the Civil Resolution Tribunal (CRT) begins resolving disputes up to $5,000 - combined with an increase to $35,000 in Provincial Court's jurisdiction for small claims cases.

 

Small claims disputes concerning issues such as contracts, debts, personal injury, personal property and consumer issues within the monetary mandate of the CRT will be resolved faster, and with less complexity and expense, through the online tribunal. Participants in a dispute can already resolve strata disputes through the CRT on their smartphones, laptops and tablets 24/7, from the convenience and comfort of their own home. Telephone and mail services will also be available for those who can't access the internet.

 

This is the first phase of implementing the CRT's small claims jurisdiction and using the CRT will be mandatory for most claims up to $5,000. Diverting lower-limit monetary claims to the CRT frees capacity within the justice system to resolve other matters.

 

As the first on-line tribunal in the world that is integrated into the public justice system, the CRT offers free self-help information pathways and tools that can be used to help users better understand the issues and explore early resolution options in strata disputes and small claims. Those who can't resolve on their own can apply to the CRT for assistance - creating a resolution with the others involved or obtaining an expert decision from a tribunal member. The tribunal has been resolving strata disputes since July 2016, encouraging collaborative agreements and making binding decisions when people cannot agree.



    Editor:Albert | Source: CNTVNA/Agencies


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